Seller Manual

The seller dashboard is your home screen. It shows revenue charts, pending orders, and your top-selling products at a glance.

• Revenue chart — toggle between bar and linear views. Switch periods (daily, weekly, monthly) and scroll to load older data.
• Pending orders — see how many orders are waiting and their projected revenue. Use the date picker to narrow the window.
• Top products — ranked by sales. Tap any product to open its storefront page.
• Hard refresh — pull fresh data from the server, bypassing the cache.

Manage your product catalog — create new products, edit details, upload images, and configure variants (size, color, material).

• Create — tap the + button. Fill in the name, description, base price, category, and stock.
• Edit — tap any product card to open the edit overlay. Change any field and save.
• Images — upload up to 5 images per product. The first image becomes the thumbnail shown in your shop.
• Variants — add variants (e.g. Small/Medium/Large) with individual prices and stock counts.
• Pagination — browse products 10 at a time with next/previous controls.

Track every order through its lifecycle. Move orders from one status to the next and update payment status.

• Status flow: PENDING → CONFIRMED → PROCESSING → SHIPPED → DELIVERED. You can cancel an order from PENDING status.
• Payment statuses: pending, processing, verified, canceled. Update payment status independently of order status.
• Order detail — tap any order to see the full breakdown: items, quantities, shipping address, and payment info.
• Colored badges make it easy to scan orders by status at a glance.

Organise your products into categories. Customers can filter your shop by category on the storefront.

• Create — tap Add, give the category a name and optional image, then save.
• Edit / Delete — tap a category card. You cannot delete a category that still has products in it.
• Categories appear as filter chips on your shop page so buyers can browse faster.

Create discount codes to offer percentage or fixed-amount reductions. Customers enter codes at checkout.

• Types: Percentage (e.g. 10% off) or Fixed (e.g. 5,000 Ks off).
• Expiry — set an optional expiry date. Expired codes are shown with a strikethrough.
• Edit / Delete — tap any discount card to modify or remove it.

Publish frequently asked questions that appear on your shop's FAQ page. Buyers read these before contacting you.

• Create — enter a question and answer, then save.
• Edit / Delete — tap any FAQ card to update or remove it.
• FAQs are shown with pagination (10 per page) on your storefront.

Two chat tools help you communicate with customers and automate support.

• Seller Chat — a conversation list of customers who have messaged you. Tap a conversation to reply.
• Chat Assistance — configure an AI assistant with a system prompt and webhook URLs. The assistant can answer customer questions automatically through the storefront chat.
• Webhooks — add URLs that receive a POST when the assistant needs to hand off to your backend.

Manage your seller subscription plan. Choose a plan that fits your shop size and track your billing history.

• Plans — browse available plans with feature lists and pricing.
• Active subscription — see your current plan, renewal date, and status.
• History — review past subscriptions and payments.
• New subscription — pick a plan and subscribe directly from the billing page.

Keep your shop identity current. Your profile is visible to buyers on your storefront.

• Logo & banner — upload images that represent your brand. Tap the camera icon on the logo or banner to change them.
• Shop information — edit your display name, description, contact email, contact phone, currency, and meta tag.
• Payment methods — add up to 5 payment methods (bank transfer, mobile wallet, etc.). Mark methods as listed or hidden.
• Status — see your verification status and seller status.